Keep your account safe
  • Don't share your username or password
  • Don't write down your username or password where someone could see it
  • Never allow a shared computer to "save" your username and password
If you are a victim of domestic violence or identity theft, you can block all electronic access to your personal information. In fact, anyone can block access at any time for any reason. If you block access, no one, including you, will be able to see or change your personal information using our online or automated telephone services. 
Here's where you can Block Electronic Access to your information.
Remember:
We will never ask you to reveal your password or financial information to us. If you get a phone call or E-mail message asking for your password or financial information, do not give it out. Report the call or the E-mail to us by calling 1-800-269-0271 (TTY 1-866-501-2101).
For more tips on protecting your password, visit www.onguardonline.gov.
For security reasons, your password will be valid for 6 months. If your password expires, we will ask you to change it the next time you sign in. You can also change your password at any time after signing in to your account.